End of contract
As you approach the end of your contract with Arval, it’s important that you understand your options and what will happen next.
Depending on your contract, you have a number of options available:
Order a new vehicle
Fancy something new? Call us for a quote on 0370 419 7000, we're open Mon-Fri, 9am-5.15pm.
Keep your vehicle
Love what you’ve got? You may be able to recontract and keep your existing vehicle.
Buy your vehicle
You, or someone you know, could have the option to buy the vehicle.
Return your vehicle
Find out everything you need to do before returning your vehicle to us, including acceptable vehicle condition.
Excess mileage
When you sign a Contract Hire agreement, you agree to a mileage allowance for the length of your contract.
Returning your vehicle early
Contract Hire is designed for you to keep the vehicle for a fixed period.
We understand that things change and you may need to return your vehicle early. Keep in mind that you will to need to pay an early termination charge.
To find out more about returning your vehicle early and to request an early termination quote, visit the Early termination page.
Frequently asked questions
Your monthly rental payments are due from the point the vehicle is delivered until it is returned.
- If your final monthly invoice has been issued, vehicle collection can be arranged and your final payment should be paid.
- If the vehicle is returned after the contract end date, you will need to pay for any additional days. You will be billed in arrears for the number of days between contract end date and vehicle collection.
We don’t automatically collect the vehicle at the end of your contract - you have to contact us to arrange collection. You can request a vehicle collection online here.
When vehicles are returned at the end of their contract, they should be in good condition for their age and mileage.
To ensure we treat all our customers fairly and consistently, we use the industry standard guidelines provided by the British Vehicle Rental and Leasing Association (BVRLA) to determine whether any charges should apply. Vehicle inspections are carried out by an independent inspector.
If you receive an end of contract damage charge, this is due to damage on the vehicle exceeding the acceptable limits.
For more information about the returns process, acceptable vehicle condition and damage charges click here.
Damage charges are exempt from VAT and are in place as compensation for damage caused to Arval’s vehicle. This is standard industry practice.
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