Network Co-ordinator
Swindon – Hybrid
We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.
Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.
About the role
With over 190,000 vehicles in our fleet, we work with a vast network of suppliers to keep our customers moving. Our Network team plays a vital role in our UK success story, by managing supplier relationships to ensure our customers benefit from the highest levels of service.
This varied role presents an opportunity to use your excellent communication skills to work collaboratively, building great working relationships with suppliers, internal Network Managers, and other key stakeholders.
If you enjoy variety, building strong relationships and working proactively at pace, you’ll enjoy working as a Network Co-ordinator.
Some of your key responsibilities will include:
- Proactive communication with Network Managers to ensure suppliers are working to agreed SLA’s.
- Responding to invoice queries and providing support with escalated complaints, taking ownership and seeing issues through to resolution
- Maintaining the supplier database
- Identifying opportunities to improve service levels and processes to benefit our customers
- Completing administrative tasks accurately and efficiently
What we’re looking for
You’re a proactive and confident communicator, with excellent organisational skills and a passion for delighting customers. You’re capable of building positive and productive relationships with colleagues and external stakeholders like. Most importantly, you’re a real a real team player with a positive, can-do approach to work.
You’ll also be able to demonstrate:
- Strong written and verbal communication skills
- Excellent organisational skills and the ability to prioritise your own work
- Problem-solving skills, and comfortable taking ownership until issues are resolved
- Customer-focussed mindset
- Good administrative skills
The package
We offer a basic starting salary of up to £24,500, plus a bonus of up to £1,100. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday, and the option to purchase an additional 5 days.
We also provide a comprehensive benefits package, including:
- Private medical cover, including a digital GP service
- Company pension with up to 10% employer contribution
- Discounts on our products and services and discounts in many high street brands
- 2 paid volunteering days every year
- Free on-site gym
- Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
- Plus, a range of flexible benefits to suit your lifestyle
Ready to make a difference?
Sound interesting? Reach out to Kaye Boddy for an overview in the first instance, then come back here to submit your application. From there, our Talent Acquisition team will be in touch.
We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.
Interview process
- Telephone interview our Talent Acquisition team
- 1-hour interview with the Hiring Manager
If you’re not shortlisted, we’ll still let you know the outcome of your application.
What are you waiting for? Apply today and we’ll be in touch.
Founded in 1989 and fully owned by BNP Paribas, Arval specialises in full service vehicle leasing. Arval offers its customers – large international corporates, SMEs and professionals – tailored solutions that optimise their employees’ mobility and outsource the risks associated with fleet management. Expert advice and service quality, which are the foundations of Arval’s customer promise, are delivered in 29 countries by over 6,500 employees. Arval’s total leased fleet adds up to 1,103,835 vehicles throughout the world (December 2017).
Arval is a founding member of the Element-Arval Global Alliance, the longest standing strategic alliance in the fleet management industry and the worldwide leader with 3 million vehicles in 50 countries. Within BNP Paribas, Arval belongs to the Retail Banking core activity.