Network Coordinator

Network Co-ordinator

Swindon – Hybrid

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers. 

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

About the role

With over 190,000 vehicles in our fleet, we work with a vast network of suppliers to keep our customers moving. Our Network team plays a vital role in our UK success story, by managing supplier relationships to ensure our customers benefit from the highest levels of service.

This varied role presents an opportunity to use your excellent communication skills to work collaboratively, building great working relationships with suppliers, internal Network Managers, and other key stakeholders. 

If you enjoy variety, building strong relationships and working proactively at pace, you’ll enjoy working as a Network Co-ordinator.

Some of your key responsibilities will include:

• Proactive communication with Network Managers to ensure suppliers are working to agreed SLA’s.
• Responding to invoice queries and providing support with escalated complaints, taking ownership and seeing issues through to resolution
• Maintaining the supplier database
• Identifying opportunities to improve service levels and processes to benefit our customers
• Completing administrative tasks accurately and efficiently

What we’re looking for

You’re a proactive and confident communicator, with excellent organisational skills and a passion for delighting customers. You’re capable of building positive and productive relationships with colleagues and external stakeholders like. Most importantly, you’re a real a real team player with a positive, can-do approach to work.

You’ll also be able to demonstrate:

• Strong written and verbal communication skills
• Excellent organisational skills and the ability to prioritise your own work
• Problem-solving skills, and comfortable taking ownership until issues are resolved
• Customer-focussed mindset
• Good administrative skills

The package

We offer a basic starting salary of up to £24,500, plus a bonus of up to £1,100. We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday, and the option to purchase an additional 5 days. 

We also provide a comprehensive benefits package, including:

• Private medical cover, including a digital GP service
• Company pension with up to 10% employer contribution
• Discounts on our products and services and discounts in many high street brands
• 2 paid volunteering days every year
• Free on-site gym
• Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
• Plus, a range of flexible benefits to suit your lifestyle

Ready to make a difference?

Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV. 

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all. 

Interview process

• Telephone interview our Talent Acquisition team
• 1-hour interview with the Hiring Manager

If you’re not shortlisted, we’ll still let you know the outcome of your application. 

What are you waiting for? Apply today and we’ll be in touch.