Technical Fleet Services Manager

Technical Fleet Services Manager

Multi-Site – Hybrid

We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK.  Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.  

Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base.  From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.

About the role

As Technical Fleet Services Manager, you’ll be responsible for the overall leadership, development, and operational efficiency of our Technical Authorisation and Technical Support Teams. This includes managing budgets, co-ordinating repairs, and ensuring compliance with safety and regulatory standards. You'll be managing teams across three UK locations, and so there will be a need to travel to each of the sites regularly to build relationships and manage performance.  

Some of your key responsibilities will include:

• Direct line management of 4 direct reports, including 3 team managers - adopting a proactive approach to 121's and personal development plans 
• Nurturing a culture of collaboration, performance, customer excellence, and continuous improvement 
• Seeking opportunities to increase operational engagement with key customers
• Acting as a point of escalation for complaints, technical and operational queries 

What we’re looking for

You're a capable and experienced people leader with excellent interpersonal skills and strong technical fleet management knowledge.  You're also passionate about the customer, and understand the importance of placing the customer at the heart of everything we do.  

You’ll also be able to demonstrate:

• High levels of commercial acumen, capable of making decisions taking into account the wider business context 
• Strong communication and influencing skills, with the ability to adapt your style for different audience 
• A passion for continuous improvement and operational efficiency 
• Comfortable with delegation, particularly in relation to creating opportunities for growth 
• A keen appreciation for compliance and governance 

The package

We offer a basic starting salary of up to £65,000 depending on experience, plus a bonus of up to £8,900.00.  We also offer 25 days holiday as standard, plus bank holidays, an extra day off for your birthday, and the option to purchase an additional 5 days.  

We also provide a comprehensive benefits package, including:

• Company car or cash alternative of £6,000 per annum
• Private medical cover, including a digital GP service
• Company pension with up to 10% employer contribution
• Discounts on our products and services and discounts in many high street brands
• 2 paid volunteering days every year
• Free on-site gym
• Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
• Plus, a range of flexible benefits to suit your lifestyle

Ready to make a difference?

Sound interesting?  Then when you're ready submit your application.   

We’re passionate about being consciously inclusive employer, with a strong Speak Up culture.  We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.  

Interview process

• Telephone interview our Talent Acquisition team
• Interview with the hiring panel, which will include a competency-based interview and presentation task

If you’re not shortlisted, we’ll still let you know the outcome of your application.  

What are you waiting for?   Apply today and we’ll be in touch.