Dealer Account Manager
Maternity Cover – Fixed Term Contract – Part time
Swindon – Hybrid
We’re Arval BNP Paribas – we’re a global leader in vehicle leasing and the fourth largest leasing company in the UK. Our passion for Service, Sustainability, and Solutions is brought to life by each and every one of our people – who we call Journey Makers.
Culturally, we’re a friendly bunch – more human than corporate – and we serve a diverse customer base. From families choosing their first electric vehicle, to global brands seeking to switch their fleets to electric vehicles – whatever our customers’ mobility needs, we have a solution to offer.
About the role
An exciting maternity cover opportunity has become available in a well-established team within our SME division. As a Dealer Account Manager, you will be responsible for supporting our dealer partners as they arrange new leases for our combined customer base and be on hand to answer any queries they or their customers might have.
This role will involve an element of selling as well as Account Management but is ultimately about relationship building. Your primary role will be to help Arval and our dealer partners achieve maximum sales as smoothly as possible. Our dealer partners will have targets and will look to you to make sure these are hit by offering timely support and advice. In essence, you will be their day-to-day go to facilitator. This role will be challenging but rewarding for the right person.
Some of your key responsibilities will include:
- Be able to answer queries and give the best customer service to dealer partners
- Build key relationships
- Support dealer partners achieve maximum sales
What we’re looking for
We are looking for an outstanding Account Manager. The best of the best, as you will be looking after some of our premier Partners. Relationships are what makes you tick and you will stop at nothing to ensure our Partners are pampered to blushing point. You will have an excellent telephone manner, thrive working in a fast-paced environment and be used to taking ownership of all that is thrown at you whilst demonstrating complete professionalism and tact. A ‘thick skin’ and an agile mind are pre-requisites along with the ability to multi task. We need people who can happily negotiate and come to work with a finely tuned sense of humour.
You’ll also be able to demonstrate:
- Confident communicator (verbal & written)
- A keen eye for detail
- Uncompromising customer focus
- Professional but personal people skills
- Outstanding ownership & problem solving ability
The package
This is 22.5 hours a week ideally every day 9:30am - 2:30pm but for the right candidate we can be flexible, this will be for a 9 month maternity cover.
We offer a basic starting salary of up to £16,750, plus a bonus of up to £680. We also offer 25 days holiday (for full time hours, this will be pro rata) as standard, plus bank holidays, an extra day off for your birthday, and the option to purchase an additional 5 days.
We also provide a comprehensive benefits package, including:
- Private medical cover, including a digital GP service
- Company pension with up to 10% employer contribution
- Discounts on our products and services and discounts in many high street brands
- 2 paid volunteering days every year
- Free on-site gym
- Subsidised restaurant serving chef-prepared breakfast and lunch, plus discounted Costa Coffee
- Plus, a range of flexible benefits to suit your lifestyle
Ready to make a difference?
Sound interesting? Click to apply and a member of our Talent Acquisition team will review your CV.
We’re passionate about being consciously inclusive employer, with a strong Speak Up culture. We’re also proud to be a Ban the Box employer as part of our commitment to a fair and inclusive society for all.
Interview process
- Telephone interview our Talent Acquisition team
- 1 hour meeting with the hiring panel, which will include a competency-based interview
If you’re not shortlisted, we’ll still let you know the outcome of your application.
What are you waiting for? Apply today and we’ll be in touch.
Founded in 1989 and fully owned by BNP Paribas, Arval specialises in full service vehicle leasing. Arval offers its customers – large international corporates, SMEs and professionals – tailored solutions that optimise their employees’ mobility and outsource the risks associated with fleet management. Expert advice and service quality, which are the foundations of Arval’s customer promise, are delivered in 29 countries by over 6,500 employees. Arval’s total leased fleet adds up to 1,103,835 vehicles throughout the world (December 2017).
Arval is a founding member of the Element-Arval Global Alliance, the longest standing strategic alliance in the fleet management industry and the worldwide leader with 3 million vehicles in 50 countries. Within BNP Paribas, Arval belongs to the Retail Banking core activity.